Privacy policy

Privacy and cookie statement Winparts BV 1 January 2021

Privacy-sensitive data or personal details are processed through our web shop. Winparts BV considers careful handling of personal data of great importance. Personal data are therefore carefully processed and protected. In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that we: clearly specify our purposes before we process personal data, through this privacy statement; limit our collection of personal data to only those personal data that are necessary for legitimate purposes; ask your explicit permission to process your personal data in cases where your permission is required; take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf; respect your right to access, correct or remove your personal data at your request. Winparts BV is responsible for data processing. In this privacy statement, we explain what personal data we collect and use and for what purpose in the web shop Winparts.se / Winparts.fr. We recommend that you read it carefully.

If you have any questions, or want to know exactly what we keep of you, please contact Winparts BV.

Processing of orders

When you place an order with us, we use your personal data to handle it properly. We may give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company. For this purpose, we use your e-mail address, telephone number, IP address, billing address, name and gender. We do this on the basis of your consent. We retain this information until your order is completed. We retain certain customer data for longer in connection with the statutory tax retention obligation.

Provision to third parties

We work together with certain companies who may receive the personal data mentioned above from us.

Your account

Certain sections of our web shop require you to register first. You must then provide information about yourself and choose a user name. With this information we create an account, where you can log in with this user name and a password of your choice. For this purpose we use your e-mail address, IP address, name and address, billing address, telephone number and gender. We need this information for the contract we have with you. We keep this information until you cancel your account. We save this information so that you do not have to fill it in again each time and so that we can contact you in connection with the performance of the contract. You can amend information via your account whenever you wish to do so.

Contact form

You can use the contact form to ask us questions or make requests. We will use your name and address details for this purpose. We do this on the basis of your consent. We will keep this information until we are sure that you are satisfied with our response. We keep statistics about the use of our web shop. With these statistics, we improve our web shop, for example to show only relevant information. We can combine your personal data to find out more about you. Of course we will respect your privacy at all times. If you do not want this, you can always report this to us. For this purpose, we use your name and address, IP address, e-mail address, telephone number and billing address. We need these because of the contract we have with you. We keep this information for six weeks.

Advertising

We would like to send you advertisements about offers and new products or services. We do this by e-mail and/or via social media. You can object to this advertising at any time. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can also pass this on via your account.

Location data

If necessary for the service, we may collect location data (GPS) from you. Your consent will be asked at the time of collection. This (location) data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data can also be used by Google or Apple themselves, for example. We have no control over this. So always read the privacy statements of the relevant provider.

Advertisements

Our web shop displays general advertisements. We do not keep any personal data, so we do not know if you like them.

Provision to other companies or organisations

With the exception of the partners mentioned above, we will under no circumstances pass on your personal data to other companies or institutions, except if we are legally obliged to do so (for example, if the police requires it in the case of suspected crime).

Statistics

We keep statistics about the use of our web shop.

Cookies

Our web shop uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But they also allow us to see that you are visiting us again. When you visit our web shop for the first time, we will show a message explaining cookies. Here we will ask for your consent to the use of these cookies. You can disable cookies in your browser, but some parts of our web shop will not work properly then. We have made agreements with other companies that place cookies about the use of cookies. However, we do not have complete control over what they do with the cookies. So please also read their privacy statements. (Note: these may change regularly).

Google Analytics

We use Google Analytics to track how visitors use our webstore. We have concluded a processing agreement with Google. This contains strict agreements about what they are allowed to keep track of. We allow Google to use the Analytics information for other Google services. We do not let Google anonymise the IP addresses.

Security

Security of personal data is very important to us. We make sure that your data is well protected. We constantly adjust the security and pay attention to what can go wrong.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy declaration regularly, so that you are aware of these changes. We will do our best to announce changes separately.

Inspection, amendment and removal of your data

If you have any questions or want to know what personal data we have of you, you can always contact us. See the contact details below. You have the following rights: to be told what personal data we hold and what we do with it to be given access to the exact personal data we hold to have errors corrected to have outdated personal data deleted to withdraw consent to object to a particular use. Please make sure that you always clearly state who you are, so that we can be sure that we are not correcting or deleting data about the wrong person. Filing a complaint If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details Winparts BV

Stadsweg 110
9793 PD
Winneweer
The Netherlands
support@winparts.co.uk
Tel: +31 85 070 52 25