Credit note: refunds, albeit due to changes to your order, cancellations or returns, are normally carried out within 1 to 3 business days. The refund will take place on the bank account you have made the initial payment from.
Status of your payment: the status of your online payment can be found at my Winparts. If the status doesn't change in 1 to 2 business days, please contact our customer services.
Status of refund: unfortunately, you can't follow this status. As soon as you are notified concerning a refund, the refund of the payment difference will be carried out within 1 to 3 business days. In case it takes longer, please contact our customer services. Please note that during weekends and holidays, payments are not carried out and can extend processing time.